Responsible Gaming
Gambling Should Be Entertainment, Not Income
At 12 Henry St, we believe online pokies should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to make money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
Online gambling in Australia is only available to persons aged 18 years or older. If you are under the legal gambling age in your jurisdiction, please do not use our services. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, food)
- Hiding or lying about the extent of your gambling
- Feeling anxious or irritable when trying to cut down or stop
- Neglecting family, work, or social responsibilities due to gambling
- Borrowing money to gamble or to pay off gambling debts
- Gambling longer or with more money than intended
- Failed attempts to reduce or stop gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Using gambling to escape problems or negative emotions
Self-Help Tools & Player Protection
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Receive reminders after playing for extended periods
- Reality Checks: Pop-up notifications to remind you of the time and money spent
- Self-Exclusion: Temporarily or permanently ban yourself from accessing your account
Contact our customer support team to activate any of these tools.
Support Organisations & Resources
If you're struggling with problem gambling, confidential help is available:
Australia
- Gambling Help Online — Free, confidential online counselling service
www.gamblinghelponline.org.au - Gamblers Anonymous Australia — Peer support meetings and resources
www.gamblersanonymous.org.au - National Gambling Helpline: 1800 858 858 (free and confidential, 24/7)
International Resources
- GamCare (UK) — Support and information for problem gambling
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support. Professional counsellors and peer support groups are available free and confidentially.
Don't gamble with money you cannot afford to lose, and remember that gambling should only ever be entertainment.